Retail Trends

A jeweler working at a bench in an Open Jewelry Workshops setting on a showroom floor.

Open Jewelry Workshops: Transforming Indian Retail Trust

Introduction Independent jewelers across the United States are fundamentally changing how they operate their physical stores. Instead of hiding their workbenches in back rooms or dark basements, they are now moving them into plain view of the public. As a result, customers can watch skilled hands solder settings, polish metals, and review complex CAD designs

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